WizYo Blog ! WizYo Sytes Net Tech Support
What a great place to share :) Here you will find flashes of brilliance caught for all the world to enjoy. .. Actually, these are brief articles describing how I fixed a problem. Every day, I find information online that helps me solve a mystery. So this is me giving back to the community. Thanks for stopping by.. and don't forget to tell your friends!

Is Adobe really to blame?

Adobe Acrobat 7.0.8 was having trouble. The errors below appeared after selecting duplex on a Kyocera 5056.

After troubleshooting for quite some time, I discovered the error would appear only if the Kyocera was not the default printer when Acrobat was opened. The trouble appeared when either another networked Kyocera (3035) or a locally attached HP LaserJet 6 was set as default when Acrobat was opened. Specifically when selecting File .. Print and then selecting the 5056 followed by the Properties button. Whether making changes or not, when selecting OK, the first error appears. The same error appears a few times before Acrobat can be closed.

Just after Acrobat closes, the second error appears.

Function address 0x11c3d459 caused a protection fault. (exception code 0xc00000005) Some or all property page(s) may not be displayed.

The instruction at 0x11c3d459 referenced memory at 0x00000004 The memory could not be written. Click on OK to terminate the program

I had reinstalled the printers recently because of a different issue, so I assumed the drivers were not the problem. While trying to focus on Acrobat, I found many issues related to version 7.0.8, but after locating a troubleshooting document on Adobe's website, I decided to take another look at the printer drivers. The printing is routed through a Windows server which means the workstations use the same driver that is installed on the server, so I updated the printer drivers on the server and everything is working perfectly!
(Some workstations had to be rebooted before the updates trickled down from the server)

 

 

Function address 0x11c3d459 caused a protection fault. (exception code 0xc00000005) Some or all property page(s) may not be displayed.

The instruction at 0x11c3d459 referenced memory at 0x00000004 The memory could not be written. Click on OK to terminate the program

( AcroRD32.exe Application Error )

Monday, July 10, 2006


0 Comments:

Post a Comment

Back to top.

Home
WizYo
Sytes Net

Links
~hot~ Links


this site !

GuestBook
Guests

Free Hit Counter

Blog!

Tell a friend about Tech Support available here !

Free Phone with iTunes
- Previous -
 
- Disable Standby annoyance
 
- How did they miss this until now?
 
- Close application gracefully
 
- Free AutoCad Viewer
 
- Recover Outlook Express email!
 
- Trouble with Maxtor OneTouch bundled software
 
- Tell MSN to forget dial-up configuration
 
- Gaining perspective
 
- Mas90 archive and purge
 
- Recommended Firefox Extensions
 
- Search -
 

 


it's private

 

This page is powered by Blogger. Isn't yours?