Yesterday, I fixed the 3rd one of these. #2 was last week. #1 was in October. I have a feeling there will be many more and occurring at an increasing frequency.
During researching #2, I found several articles mentioning Windows Updates that are including files compatible with Windows Vista and Windows 7, but that have issue with Windows XP Service Pack 2. In fact, they referred to it as XP's SP2 having a bug that is causing the trouble.
Here is the simple fix used on these last two: (budget a little over an hour to complete if SP3 is on hand)
- Boot to Safe Mode
- Use MSconfig to disable all SQL services and Outlook's Business Contact Manager
- Boot normally
- Install Service Pack 3 for Windows XP and reboot
- Enable services and reboot again
This stop error was listed in the Event Log:
Stop: 0x0000007B (0xF78D6528, 0xC0000034, 0x00000000, 0x00000000)
This information was listed on the BSOD after disabling automatic reboot:
Stop: 0xC000021A
Stop: 0xC0000005 (0x7C9101B3, 0X0069EC24)
This information is listed in the Event Log just prior to the crash/reboot cycling:
Installation Ready: The following updates are downloaded and ready for installation.
- Update for Windows XP (KB968389)
- Update for Windows XP (KB970653)
- Security Update for Jscript 5.7 for Windows XP (KB971961)
- Security Update for Windows XP (KB923561)
- Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB973923)
- Security Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430)
- Security Update for Windows XP (KB956802)
- Security Update for Windows XP (KB955069)
- Security Update for Windows XP (KB971032)
- Cumulative Security Update for ActiveX Killbits for Windows XP (KB973525)
- Security Update for Windows XP (KB968537)
- Security Update for Windows XP (KB973815)
- Security Update for Windows XP (KB960803)
- Security Update for Windows XP (KB958470)
- Security Update for Windows XP (KB971486)
- Security Update for Windows XP (KB970238)
- Microsoft .NET Framework 1.1 Service Pack 1 Security Update for Windows 2000, Windows XP, Windows Vista, Windows Server 2008, Windows 7, and Windows Server 2008 R2 (KB95329
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