After an automatic Windows update, networking and other items failed to run properly. Upon investigation, I discovered many services were disabled and the following information began to seem highly suspicious:

Installation Ready: The following updates are downloaded and ready for installation. This computer is currently scheduled to install these updates on Wednesday, May 09, 2007 at 12:00 PM: 
- Windows Malicious Software Removal Tool - May 2007 (KB890830)
- Update for Windows XP (KB930916)
- Cumulative Security Update for Internet Explorer 7 for Windows XP (KB931768)

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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The process winlogon.exe has initiated the restart of TUTT for the following reason: No title for this reason could be found
 Minor Reason: 0x2
 Shutdown Type: reboot
 Comment: 

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

My suspicion is that these automatic updates caused the customer a service call. It appears that they automatically downloaded, installed and rebooted the computer. Unfortunately for the customer, after the reboot he could not get online any longer.

Thanks to the good folks at HTCC for their Comprehensive List of Recommended Service Settings for Windows XP, the services have been set as per the "Recommended Settings" and all is well again.

 

 

( Microsoft WinXP XP Automatic Updates )