Installed a brand new Tripp Lite UPS model INTERNET350SER and noticed it came with a serial cable, but no CD. After quickly reviewing the 5 or 6 installation steps on the quick reference card, I attempted to download the UPS monitoring software from Tripp Lite's Website. Of course I picked the latest version available for download. After installing, the software didn't seem to do anything right so I called tech support. They directed me to download the 11.x version and select any model ending in DB9 since the unit has a serial interface.

The software seemed to suggest the UPS was satisfactory, but I had to confirm since it had taken so long to install. Right after pulling the power to the UPS, I was satisfied to see a little battery appear in the system tray. Poor little battery only had a little slice of red so I quickly plugged the UPS back in the wall and said thanks! to the support tech.

Overall the installation was not that difficult. Tripp Lite should provide better instructions for installing their software, but most people don't even know these things communicate with the PC. (Heck most are doing good to plug their PC into the battery protected side of the unit!) I'm glad the prices have finally dropped to where everyone can afford one.

 

 

( Windows XP Professional AGBC350LP2LF WinXP Pro )