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Ivans not working properly

Situation:
Ivans opens, but mentions it's databases are corrupt. Reinstalling doesn't fix anything and tech support can't help.

Fix:

  • Uninstall Ivans from Add/Remove Programs
  • Select the option to remove all user settings
  • reboot
  • Reinstall Ivans & reconfigure user settings (vpn, users, applications)

Hopefully, this is all you have to do. I had removed AVG prior to the reinstall to make sure it wasn't causing trouble during the install. Afterwards, AVG was reinstalled without causing any trouble.

 

 

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Wednesday, September 07, 2011
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