WizYo Sytes Net Tech Support
What a great place to share :) Here you will find flashes of brilliance caught for all the world to enjoy. .. Actually, these are brief articles describing how I fixed a problem. Every day, I find information online that helps me solve a mystery. So this is me giving back to the community. Thanks for stopping by.. and don't forget to tell your friends!

HP Standard TCP/IP port driver for Windows 98

looking for software.. apparently, they changed the name over the years.. old name from "Add/Remove" is "HP Standard Port Monitor for Windows 95/98"

Select OS for "HP Install Network Printer Wizard"

HP Designjet Printers - HP Standard TCP/IP Port is not a Port Choice - another set of instructions not directly related

Wednesday, September 29, 2004
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Easy virus scan using USB to IDE adapter

I got happy on EBay one night and ordered an IDE to USB adapter. Lately I have been using it for scanning hard drives for viruses. It does a great job, but is very slow. This is ideal for locations without adequate internet access. I simply pull the hard drive in question, hook it up to the adapter and plug it up to my laptop. Kick off AVG to scan the drive and replace it when done. No files are locked during scan so everything should clean up nicely with one pass.

Also, no software had to be loaded on the customer PC and I didn't have to wait on any updates to download. (but it scans slow .. so have something else to do while you wait .. or take a couple back-to-back lunches)

Saturday, September 25, 2004
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Login/Logon to Win2K immediate logoff

the actual "fix" for this is listed as an "Ad-Aware bug"

the trouble i ran into wasn't this particular bug. i ended up formatting and reloading, but here is some of what i tried before giving up:

After upgrading from Win98 to Win2k, system fails to allow access by any username/password combination. The desktop wallpaper briefly flashes before returning to the signon screen. Researched the trouble and found several references to "userinit.exe" and it's registry key. The down side is that I have to way of accessing the registry to check the settings. Network card isn't pulling an IP address. Can't login. Can't access registry.

There are products for $100+ that allow access to a dead registry. I simply recovered the data and did a complete wipeout and clean install. Unfortunately, several applications had to be reinstalled as well.

One virus was found in 5 different locations. Ad Aware was mentioned by a fellow technician to have a bug that may effect userinit, but I did not see the filenames referenced.


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Upgrade Windows 98 to Windows 2000

This can be a very smooth process if you prepare the system before installing the upgrade. I recommend using SpyBot to clean up the adware and any good (and updated) antivirus for the rest. For good luck, I dumped the temp files and uninstalled any questionable screensavers as well.

The overall process took between one and two hours start to finish. One PC took one full hour just to load the Win2K upgrade software! All in all I was impressed with the ease and success of the upgrade, but would discourage most customers because of the cost of actual tech time to perform the upgrade plus the cost of the software/license on each PC.

13 PCs upgraded with only one that failed. I believe this one was related to either adware or virus.

 

 

( Win98 Win2k )


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Migrate Windows NT 4.0 Domain to Active Directory (2000 & 2003)

short answer: don't even bother
i wish the good folks everywhere had this as the recommendation for attempting this upgrade process. basically, if you upgrade, you lose access to all of the older (netbios) systems. the target has to be active directory (of course) but running in native mode (w2k only!)

solution: rename old domain (if you really like the name) and set up active directory using your preferred name. recreate all users on active directory. go around and remove each pc from the old domain and add it to the new one.

don't forget to hack the registry so that your users get their old desktop back. (HKLM\Software\Microsoft\Windows NT\ProfileList or something) .. change the "ProfileImagePath" key to the proper directory for each user that needs their old stuff .. oh yeah, be sure and allow them to be local admin so they have permission to get their stuff !

in retrospect, this is what i was trying to do:

Microsoft # 325851

ADMT Tool

okay, my first time to do this and i am having fun with it.. turns out, active directory has to be configured on the destination domain (they missed this in the docs). I like configuring the IP properties before running DCPROMO. That way, it uses my settings instead of making up something nasty.

okay! guess what! stinkin' target has to be native Win2K domain. how stupid... now i'm removing the AD and trying another approach

Monday, September 13, 2004
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Dell GX240 nvram reset

I was having trouble with the system crashing intermittently with the HP mentioned in a previous post. The file HP said to rename ended up disabling all of the USB devices (including the mouse). Turns out, the scanner/fax/printer had developed a problem with it's scanning capabilities. Solution: swap devices with a station that doesn't do scanning.

Original Thread quoted below
"You may want to go in the bios and clear the nvram so it will be redetected. make sure the caps lock is on, scroll lock, and num lock then alt e, alt f alt b. and make sure jumpers are set to cable select. It should not matter if it came from a gx240. Also check to make sure it is rec in bios."

F2 is setup on most Dell systems

Thursday, September 09, 2004
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Windows Server 2003 w3wp.exe high CPU utilization

Windows Server 2003 with SQL and IIS .. customer has .aspx pages on site .. server slowed to a crawl twice this morning .. local network apps very slow .. located the documentation below and restarted IIS services .. all is fine for now, but if the trouble comes back, it might be time to edit the MetaBase.xml !!

===   ===   ===   ===   ===   ===   ===   

This value and many other parameters must be edited 
directly to Metabase.xml, which is the IIS config file.

-At command prompt type iisreset /stop, and press 
ENTER. Leave the command window open.
-Open MetaBase.xml with notepad. The file is located 
in the systemroot\System32\Inetsrv folder.
-Search for string 'AspProcessorThreadMax' and change 
the value within quotes
          AspProcessorThreadMax="25"
-Save changes to MetaBase.xml.
-At the command prompt, type iisreset /start, and 
then press ENTER
===   ===   ===   ===   ===   ===   ===   

The proxy server could not handle the request 
"POST /dirname/appname.aspx </dirname/appname.aspx>"

Reason:  Error reading from remote server

Additionally, a 502 Bad Gateway error was encountered 
while trying to use an 
ErrorDocument to handle the request
===   ===   ===   ===   ===   ===   ===   

Original thread #1 - Original thread #2

Wednesday, September 08, 2004
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Norton ate my DHCP !!

After removing Norton Antivirus 2004 (evaluation installation) on a new PC with Windows XP Pro, DHCP failed to acquire an address.

=====     =====     =====     =====     =====     =====    
I happened across the following key while searching for 
"SYMTDI" in the registry:
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Dhcp]

After removing "SYMTDI" from the list, the "DependOnService" 
key on the right has the following values:
Tcpip
Afd
NetBT

=====     =====     =====     =====     =====     =====    
ipconfig /renew

Windows IP Configuration

An error occurred while renewing interface Local Area 
Connection 2 : The RPC ser
ver is unavailable.
=====     =====     =====     =====     =====     =====    
Event Type:	Error
Event Source:	Service Control Manager
Event Category:	None
Event ID:	7003
Date:		9/2/2004
Time:		4:01:18 PM
User:		N/A
Computer:	BadPuter
Description:
The DHCP Client service depends on the following 
nonexistent service: SYMTDI

 

 

( Symantec 2004 WinXP )

Friday, September 03, 2004
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